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Job Title:

HVAC Service Technician

Work Hours:

7:00 am – 4:00 pm CST, with 30-minute lunch and 2 -15-minute breaks.

Primary Job Function:

Under direct supervision of Lead Installer. Level 1 HVAC Installer will assist in the servicing of air conditioning, heating, and ventilation systems in multi and single-family homes. Installations will follow proper code and “Your Company” rigid quality standards. Will report to work on time and ready to work.

Reports to:

HVAC Supervisor/Lead Service Technician

Required Qualifications:

  • Valid Driver’s License and clean MVR.
  • Must be drug-free and be able to pass new-hire and random drug screenings.
  • Must be able to pass a background check.
  • High School Diploma or GED
  • Willingness to invest in tools used in the services of HVAC equipment.
  • Motivated to invest time into training to advance job position.
  • Demonstrate commitment to developing customer service and communication skills
  • Able to follow verbal and written directions as given.
  • 5+ years’ experience in HVAC service and repair.
  • Current HVAC Journeyman License.
  • CFC Universal Certification required.
  • Capable of following all Safety Guidelines
  • Ability to operate hand and power tools safely.
  • Can work in situations requiring heights and tight working conditions from extension and step ladders.
  • Can use safe lifting procedures on the job.
  • Can work use full range of body motion to include: Climbing, Stooping, Kneeling, Balancing, Reaching, Lifting, Bending, and Twisting

Daily, Weekly, Monthly, Yearly Duties:

  • Purchase required tools as listed for HVAC Installation
  • Investigate problems and perform repairs on various mechanical and electrical equipment in heating, cooling, and ventilation systems.
  • Arrive at the job site at scheduled time and location as dispatched
  • Operate company vehicle as needed.
  • Follow instructions from Supervisor and Lead Service Technician and perform duties promptly.
  • Report any problems with company tools or vehicles promptly.
  • Maintain professional appearance and attitude at all times.
  • Must be supervised at all times.
  • Demonstrate mechanical aptitude.
  • Think outside the box on ways to enhance service and customer experience.
  • Unload truck supplies and equipment.
  • Participate in quarterly inventory.
  • Participate and attend employee meetings and training.
  • Develop customer service, communication, and teamwork skills with the Contractor.
  • Other duties as assigned
  • Skill Advancement (Within 6 months of hire date.)
  • Learn and demonstrate within budgeted labor hours to AMI quality standards.
  • Perform tasks under direct supervision: Metal & Wood hole cutting, Duct installation and connection, Framing and nailing outlets, and Installation of flex and duct to code and AMI Quality Standards.

Development into Level 2 by observing Lead Journeyman, studying and enrolling in Gastite and EPA Class.

  • Certification to Level 2 is expected.
  • Furnace Hookups
  • Refrigerant Lines
  • Gas fittings, Gas Tags
  • Gas Tree Construction

Performance Indicators

  • Key business indicators will be used to measure the effectiveness of the HVAC Installer – Level 1:
  • Number of times projects are not installed on schedule.
  • Organization and cleanliness of work site and work vehicle.
  • Number of callbacks on workmanship.
  • Paperwork accuracy, including timecards.
  • Number of times fittings are installed incorrectly.
  • Number of equipment/tools breaks due to lack of maintenance or proper use.

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